Career Opportunities with Jamestown Community College

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Career Opportunities with Jamestown Community College

Student Services Assistant- OTA Part-time

Department: Staff
Office: Jamestown, NY
Location: Jamestown, NY

Thank you for considering Jamestown Community College in your search.

About Jamestown Community College:

Jamestown Community College, a SUNY institution, is a comprehensive community college with degree granting campuses in Jamestown and Olean, New York. JCC is an innovative, open access institution that meets regional education needs by providing transfer degree programs, career programs, community service, developmental education, and training programs for business and industry. Guided by principles that emphasize student success and continuous improvement, JCC welcomes applications from qualified, enthusiastic candidates.

Position Description:

Part-time, 15 hours/week, 12 months. This position provides clerical and administrative support to ensure the efficient operation of the OTA program and serves as initial OTA program contact. Provides exemplary service to our students and their families, the college, our professional colleagues, and external contacts and agencies. Must have skills that support a high level of productivity in a busy environment. Performs most functions with minimal supervision.

Essential Functions:

  • Answers phones and emails.
  • Greets guests and students to the OTA Office.
  • Provide support for ACOTE Accreditation.
  • Schedules the following: department meetings, advisement appointments, Explore & Soar Clinic appointments, AMBUCS Tryke evaluations, meetings and pickups.
  • Utilizes technologies and platforms efficiently (eg. ZOOM, outlook, google drive, Microsoft).
  • Maintains fieldwork contracts.
  • Perform general miscellaneous office tasks such as photocopying, scanning, room reservations, purchase orders, generating standardized communications, creating invitations, ordering food, maintaining spreadsheets of relevant information, developing and sending out CEU certificates.
  • Assists with data collection for annual program evaluation.
  • Assists with organizing and managing the following: new student orientation, OTA advisory board, annual continuing education events.
  • Evaluates existing intra-office workflow and recommends new or revisions to current procedures, processes, forms, and timelines to make the office function most efficiently.
  • Tracks loaned items to students and other departments
  • Performs other duties as assigned that support the overall objective of the position.

Qualifications:

Required: Associate’s degree required. Proven proficiency with software programs such as Microsoft Office (OneDrive, Teams, Word, Excel, PowerPoint), Canva, or similar tools. Excellent interpersonal and communication skills with the ability to collaborate effectively. Strong organizational and problem-solving abilities, with a capacity to work independently. A minimum of two years of professional experience beyond the associate’s degree is required. Demonstrated ability to provide exceptional customer service.

Preferred: Bachelor’s degree. Demonstrated knowledge and proficiency in working with technology to improve efficiency.

Additional Information:

Salary: $21.29/hour. Excellent benefits package, including medical and dental insurance, paid vacation and sick leave, and NYS retirement.

Final candidates are subject to a pre-employment criminal background investigation.

Please note that Jamestown Community College does not sponsor H-1B Visas.

Application Instructions:

To be considered for this position, please complete the required online application and submit the following required documents, by clicking on the link below:

  1. Resume.
  2. Cover letter.
  3. Transcripts (unofficial copies are acceptable at application but official transcripts will be required prior to appointment).
  4. Names and contact information for three professional references.

You will receive an acknowledgement email from the system for this position. If you do not receive this confirmation email within 15 minutes of applying, please check your junk/spam folder. You can also log back in to view your submitted application from the Applications list. Click on FAQs for more details and step-by-step instructions.

Important: Do not use autofill to complete your application.

Review of applications will commence on immediately and continue until position is filled.

Please contact humanresources@mail.sunyjcc.edu with any questions or concerns.

JCC Non-discrimination Notice

Jamestown Community College does not discriminate and will make all decisions regarding admission and the entire educational process of its students, and recruitment, hiring, promotion, and other terms and conditions of employment without discrimination on the basis of sex, gender (including sexual harassment, gender harassment, and harassment due to pregnancy, childbirth, breastfeeding, and related conditions), gender identity, gender expression, gender non-conformity, sexual orientation, marital or domestic partner status, race, creed, color, national origin, ancestry, religion, physical or mental disability, medical condition, genetic information of an individual or family member of the individual, requesting an accommodation, veteran or military status, family care status, requesting or taking pregnancy, parental or disability leave, age, or any other characteristic protected by federal, state or local law, or regulation. All such discrimination and harassment is unlawful and will not be tolerated by JCC.

If any faculty, staff, employee, or any job applicant believes they have been­­­­­­­­­­­­­­­­ subject to discrimination or harassment during any phase of the recruitment process or in the workplace, they may file a complaint under JCC's Human Right and Affirmative Action Policy. For these purposes, any incident should be reported to one of JCC's Civil Rights Compliance Coordinators. The name(s) and title(s) of the designated Civil Rights Compliance Coordinator(s)/Officer(s) and their complete contact information are available at sunyjcc.edu/nondiscrimination.

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